FAQ - 36P capsules
About 36th Parallel Coffee Roasters
36th Parallel Coffee Roastery is a gourmet coffee company based out of Melbourne Australia.
The entrepreneurs that started this company have spent over 10 years in the Specialty Coffee Industry in Australia and know coffee inside out.
36th Parallel artisan coffee is roasted weekly in Melbourne utilizing our exclusive roasting profiles which deliver that undeniable 36P taste.
Where is our coffee roasted ?
Our roastery is located in Melbourne, Australia. We have 3 roasting plants of different sizes to roast various coffees.
36th Parallel Coffee Roasters
3 Dairy Drive, Coburg North, VIC 3058, AUSTRALIA
What kind of coffee do we use ?
We only use 100% ARABICA Coffee.
Our fresh-roasted coffees are specialty-graded, fairly traded, traceable to the farm/co-op level, and eco-friendly.
We only use the highest quality green coffees that have unique characteristics determined by varietal, terroir, and climate.
How often do you roast and pack ?
All our coffee and capsules are roasted and packed fresh every week.
Is the coffee KOSHER ?
Yes, we have been certified by Kosher Australia.
Our DECAF
How is your decaf coffee decaffeinated ?
Our 36P DECAF is decaffeinated using natural Mountain Water without the use of any harsh chemicals to preserve the outstanding flavour of the beans.
How much Caffeine is in your decaffeinated coffee ?
Our DECAF coffee is 99.9% caffeine-free.
One Tree Planted - ONE FOR ONE PROGRAM - PLANTING TREES
How many trees do we plant ?
One tree is planted for every order of coffee capsules we sell.
Who Is One Tree Planted ?
We are very proud to announce that we’ve partnered with One Tree Planted/@onetreeplanted! to help RESTORE WILDLIFE HABITAT in Australia.
One tree is planted for every box of coffee pods sold online
Nespresso®* machines and compatibility
We have purchased and tested most of the current range of Nespresso®* machines with our capsules.
We are 100% confident that our capsules will work in your machine.
Are our 36P Capsules compatible with my Nespresso®* machine ?
Our coffee capsules have been specifically designed for use with the Nespresso® system so it will not damage your machine. The capsules are made of a flexible yielding material which won't melt in your machine during the extraction process.
Check out the Compatible Machines That we have tested our capsules on.
Is the warranty on my machine still valid if I use 36P capsules ?
Yes, the warranty on your machine is not dependent on the capsules used in the machine and should be honoured by the manufacturer.
If in doubt, refer to the manufacturer’s warranty information that was supplied with your machine.
What happens if the 36P capsule does not work in my Nespresso®* machine?
Our pods have been tested on all Nespresso®* compatible machines and we are 100% confident that they will also work in yours.
If you experience any issues at all, we recommend to stop using the pods and contact us so we can help you.
Is maintaining my machine important?
Please descale your machine at least once a month.
Our 36P coffee capsules
Where are your capsules made ?
At 36P we want to make sure that we deliver you the freshest coffee at the best quality.
That is why we roast all our own coffee and pack them into our capsules at our roastery. Everything is done in house.
How long do our 36P capsules take to extract?
36P capsules are designed to take between 10 to 15 seconds for optimal extraction.
Sometimes the pods get stuck in the machine after I've used them.
Our capsules are made from biodegradable material, they may expand when they heat up.
This won't damage your machine, but may case the capsule to get stuck in the chamber.
Gently push it out with your finger or use a fork until it falls out.
You can also just run some more water through by pushing the button which should create enough pressure to release the capsule.
This is a small price to pay to save the environment.
My machines seems difficult to close, is this normal ?
Yes, this is quite normal.
Our capsules are made from a from biodegradable material which is slightly thicker that aluminium capsules.
How much coffee is in each pod?
36P Nespresso®* compatible capsules coffee pods contain approximately 5.5 grams of fresh coffee in each pod.
How long can I store my 36P coffee capsules?
Our coffee capsules have a shelf life of 18 months.
We roast and pack within a 24 hours. The capsules we use are airtight and packaged with nitrogen flushing to keep the capsules fresh.
I like my coffee strong, can I get a strong coffee from a capsule?
A coffee that you purchase in a cafe will most likely contain around 12 grams of coffee per shot.
If you like your coffee strong or like to drink it out of a large mug, we recommend using two capsules.
Are 36P coffee capsules biodegradable or compostable?
Are your capsules biodegradable or compostable?
Yes! Our coffee capsules are made from plant-based materials which are fully biodegradable and compostable!
Through the use of our biodegradable seal paper, the 36P biocapsule is completely free from aluminium!
This ensures that the biocapsules require no further outer packaging.
I put the used capsule in my home compost?
Composting takes time and heat so it is possible to dispose of our pods in your home compost however the time it will take the pods to breakdown will vary depending on the conditions of your compost.
In commercial composting, our pods will breakdown in around 90 days.
FOGO - We recommend also checking with your local council to see if they will accept the pods along with food scraps in your green waste bin.
Making different coffees with capsules
How do I make different coffees ?
Our capsules & specialty coffee deliver a classic espresso shot.
It is advisable to extract a 25ml shot of coffee.
For milk coffees we recommend the following :
- Piccolo latte: start with one capsule at 25 ml coffee and add 120 ml of milk.
- Latte: use 2 capsules for 50 ml coffee then add 210 ml of milk.
- For larger coffees and more milk, you may need to use 3 capsules.
How do I make a long black coffee?
There are 2 options, you can program your Lungo button on your machine to extract additional water up to 120 ml. This will change the intensity and the taste profile of the capsule.
We recommend the coffee shop method of running a normal shot of coffee and topping up with hot water. For stringer long blacks use 2 capsules which will yield 50 ml coffee, poured on top of 180 ml of hot water.